At sore89, we believe gambling should be entertaining, not harmful. Play responsibly and stay in control.
sore89 strictly enforces a 21+ age policy. Underage gambling is illegal and harmful. We verify all users through government-issued ID during KYC verification. If you are under 21, do not attempt to register or use this platform.
At sore89, responsible gaming is not just a policy—it's a core value that shapes everything we do. We recognize that while most people enjoy betting on sports, playing casino games, or participating in togel (Indonesian lottery) draws as a form of entertainment, a small percentage of individuals may develop problematic gambling behaviors. Our mission is to create a safe, transparent, and supportive environment where all Indonesian players can enjoy our platform while maintaining control over their gambling habits.
We are committed to preventing gambling-related harm by providing you with the tools, resources, and support you need to make informed decisions about your play. This includes clear information about the risks of gambling, easy-to-use self-exclusion and limit-setting features, and 24/7 access to trained support staff who can help if you're concerned about your gambling. We also actively monitor user behavior for signs of problem gambling and proactively reach out to at-risk players with offers of assistance.
sore89 believes that gambling should enhance your life, not detract from it. When you play on our platform, you should feel in control, entertained, and confident that you're making choices that align with your financial situation and personal values. If gambling ever stops being fun and starts causing stress, financial problems, or relationship difficulties, we encourage you to use our responsible gaming tools or reach out to our support team immediately. Remember: there is no shame in seeking help, and we are here to support you every step of the way.
Gambling involves risk. While it's possible to win, the odds are designed so that, over time, the house retains an edge. Every bet you place on football matches, every spin of a slot machine, every hand of live blackjack, and every togel ticket carries the possibility of loss. This is not a secret—it's fundamental to how gambling works. At sore89, we publish the Return to Player (RTP) percentages for all our games and clearly explain the odds for sports betting markets. We want you to understand that gambling should be viewed as paid entertainment, not as a way to make money or solve financial problems.
For most people, gambling remains a harmless form of recreation. However, certain factors can increase the risk of developing a gambling problem: chasing losses (trying to win back money you've lost), gambling with money you can't afford to lose, spending more time gambling than you intended, hiding your gambling from family and friends, or using gambling as an escape from stress, anxiety, or depression. If any of these behaviors sound familiar, it may be time to reassess your relationship with gambling and consider using our responsible gaming tools.
sore89 provides a comprehensive suite of tools to help you stay in control of your gambling. All tools are easily accessible through your account settings.
If you feel you need a break from gambling, you can request self-exclusion for 24 hours, 7 days, 30 days, 90 days, 6 months, 1 year, or permanently. During the exclusion period, your account will be locked, and you will not be able to log in, deposit, or wager. Self-exclusion cannot be reversed once activated—it remains in effect for the full duration you select. This is our most powerful tool for players who recognize they need time away from the platform. To activate self-exclusion, visit your account settings or contact our support team.
Need a short break but not a full self-exclusion? Our time-out feature lets you temporarily suspend your account for 24 hours, 48 hours, or 7 days. Unlike self-exclusion, time-out is designed for players who want a brief cooling-off period. During time-out, you won't be able to log in or place bets, but you can reactivate your account early by contacting support (subject to a minimum 24-hour waiting period). Time-out is ideal for moments when you feel you're playing too much and need to step back without committing to a long-term exclusion.
Set daily, weekly, or monthly deposit limits to ensure you never spend more than you can afford to lose. For example, you might set a daily limit of Rp 500.000, a weekly limit of Rp 2.000.000, or a monthly limit of Rp 5.000.000. Once you reach your limit, the system will prevent further deposits until the time period resets. You can decrease your limits at any time (effective immediately), but increases are subject to a 7-day cooling-off period to prevent impulsive decisions. Deposit limits are one of the most effective ways to maintain control over your gambling budget.
In addition to deposit limits, you can set loss limits to cap the total amount you can lose over a daily, weekly, or monthly period. Loss limits are calculated as deposits minus withdrawals. If you deposit Rp 1.000.000 and set a daily loss limit of Rp 300.000, once your net loss reaches Rp 300.000, you will not be able to place further bets until the next day. This tool helps prevent chasing losses—a common problem behavior where players keep gambling in an attempt to recover money they've already lost.
Set a maximum amount of time you want to spend on sore89 per day. Once you've been logged in for your specified duration (e.g., 2 hours), the system will automatically log you out and prevent you from logging back in until the next day. This tool is useful for players who find that they lose track of time while gambling. Healthy gambling means balancing it with other activities—work, family, hobbies, and rest. Session time limits help you maintain that balance.
Enable reality checks to receive periodic reminders of how long you've been playing and how much you've won or lost. You can set reality checks to appear every 30 minutes, 1 hour, or 2 hours. When a reality check pops up, it displays your current session duration, net win/loss, and gives you the option to continue playing or log out. Reality checks are a gentle nudge to help you stay mindful of your gambling activity and make conscious decisions about whether to continue playing or take a break.
Problem gambling can develop gradually, often without the person realizing it until significant harm has occurred. Being aware of the warning signs can help you identify if your gambling is becoming problematic—either for yourself or for someone you care about. If you recognize multiple signs from the list below, it's time to take action.
If you identify with three or more of these signs, you may be developing a gambling problem. The good news is that help is available, and taking action now can prevent the problem from worsening. We encourage you to use our self-exclusion tool, speak with our support team, or reach out to a professional gambling counselor. Remember: recognizing you have a problem is the first and most important step toward recovery.
If you're concerned about your gambling or believe you may have a problem, please don't hesitate to reach out. Help is available 24/7, and seeking support is a sign of strength, not weakness.
Our customer support team is trained to assist users who are concerned about their gambling. We can help you activate responsible gaming tools, provide information about self-exclusion, and offer a listening ear without judgment. Contact us via:
In addition to our internal support, we recommend reaching out to professional organizations that specialize in gambling addiction:
If you're worried about a loved one's gambling, approach the conversation with empathy and without judgment. Express your concerns calmly, offer to help them find resources, and encourage them to use sore89's responsible gaming tools or seek professional help. Remember that you cannot force someone to change—they must be ready to take that step themselves—but your support can make a significant difference.
We enforce 21+ age limits through mandatory KYC verification. Underage gambling is prevented through ID checks and proactive monitoring.
Our systems monitor for patterns consistent with problem gambling. We proactively contact at-risk users to offer support and resources.
We do not send promotional messages to self-excluded users, and we never encourage players who have set limits to increase them.
We provide clear information about game RTPs, betting odds, and the risks of gambling so you can make informed decisions.
Our Indonesian-speaking support team is available around the clock to assist with responsible gaming concerns or tool activation.
Users who request permanent self-exclusion will have their accounts closed forever, with no option to reactivate under any circumstances.
Whether you want to learn more about our responsible gaming tools, activate self-exclusion, or just talk to someone about your gambling, we're here for you 24/7.
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